At Trendy US Swim, we’re committed to making your swimwear shopping experience as smooth as possible. Here’s everything you need to know about shipping and returns for our trendy bikinis, one-pieces, and swimwear accessories.

Shipping Information

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Best for customers who want faster delivery
  • Free Shipping (Orders $50+):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment
    • Perfect for budget-conscious shoppers

Note: We ship worldwide except to certain Asian countries and remote areas. International shipments may be subject to customs fees which are the customer’s responsibility.

Our Hassle-Free Return Policy

We want you to love your swimwear as much as we do! If you’re not completely satisfied, we offer easy returns and exchanges within 15 days of receiving your order.

Eligibility for Returns & Exchanges

  • Items must be unworn, unwashed, and in original condition with tags attached
  • Returns must be initiated within 15 days of delivery
  • Original proof of purchase required

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Swimwear bottoms (bikini bottoms or one-piece swimsuits that have been tried on without protective underwear)
  • Final sale items (clearly marked during checkout)

How to Return or Exchange

Step 1: Contact Us

Email [email protected] with your order number and return request within 15 days of delivery.

Step 2: Wait for Approval

Our team will review your request and email return instructions within 2 business days.

Step 3: Package Your Item

Securely pack the unworn merchandise with original tags in the original packaging if possible.

Step 4: Ship It Back

Send your return package to:

Trendy US Swim Returns Department
2399 Hiney Road
Las Vegas, NV 87701
USA

We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Refund Processing

Timing

Refunds are processed within 5-7 business days after we receive your return.

Method

Refunds are issued to your original payment method (Visa, MasterCard, JCB, or PayPal).

Shipping Costs

Original shipping fees are non-refundable unless the return is due to our error.

Exchange Policy

  • Exchanges are subject to product availability
  • We’ll cover standard shipping costs for your replacement item
  • If the new item costs more, you’ll be charged the difference
  • If the new item costs less, we’ll refund the difference

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and expedite your replacement at no additional cost.

Need Help?

Our customer service team is happy to assist! Email us at [email protected] and we’ll respond within 24-48 hours.

Happy swimming from the Trendy US Swim team! 🌊